Shipping policy
AINO Shipping Policy Summary
Shipping Provider
AINO ships worldwide using Australia Post Express. All orders are fully tracked and carefully packaged.
Ready Pieces
Ready pieces are items that are not marked as "Made to Order".
Processing Time
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Orders are dispatched within 1–5 business days after payment confirmation.
Estimated Delivery Time
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Melbourne & Victoria: 1–2 business days
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Australia Wide: 1–3 business days
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International: 3–10 business days depending on destination
Made-to-Order Pieces
Made-to-order pieces are specially crafted after purchase.
Production Time
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Production requires approximately 2–4 weeks before dispatch.
Shipping Time
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Once production is complete, the order is shipped immediately via Australia Post Express.
Estimated Delivery Time
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Melbourne & Victoria: 1–2 business days
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Australia Wide: 1–3 business days
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International: 3–10 business days depending on destination
Tracking
All orders include tracking. Tracking information is provided once the order has been dispatched.
Packaging
All jewellery is securely packaged to ensure safe delivery and presentation upon arrival.
Important Information
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Delivery time estimates are provided as a guide only.
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International delivery times may vary depending on destination and customs processing.
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Shipping time does not include production time for made-to-order items.
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Customers should allow additional time during peak periods, public holidays, or carrier delays.
Worldwide Shipping
AINO offers worldwide shipping from Australia using fully tracked express delivery services.